Customer Support

To speak to a live representative about your payment, billing and account information, or to start or stop service, please call 303-265-7949 during regular business hours, Monday – Friday from 8:00 a.m. to 5:00 p.m.

You can also email NDC Customer Service. Please allow up to one business day for a reply.

Emergencies

Call 24 hours a day, 7 days a week to report a water emergency:

Business Hours (8:00am-5:00pm M-F)- 303-265-7949, option 1.

AFTER Business Hours- 303-265-7949, option 3

Rate Schedules

Please call to request information regarding NDC tap fees.

Note: The setting of fees, rates, tolls, penalties and charges is a legislative power of the District and may be changed by its Board of Directors at any time.

Request a Final Reading

Click here to request a Final Billing. Confirmation of receipt of Final Billing Request will be sent within one business day.

Request for Increased Water Budget due to Household Population Adjustment

Click here for the Request for Increased Water Budget due to Household Population Adjustment Form.

Sewer and Drain Tips

Don’t Flush!

Sewer Backups- Information and Resources for Homeowners

District Map

Click here to see maps for the district and the individual district areas.

Resources

Click here to see a list of helpful resources.