Customer Support
To speak to a live representative about your payment, billing, and account information, or to start or stop service, please call 303-265-7949 during regular business hours: Monday – Friday from 8:00 a.m. to 5:00 p.m.
You can also email NDC Customer Service. Please allow up to one business day for a reply.
Emergencies
To report a water emergency during regular business hours call 303-265-7949 or 303-779-5710.
To report a water emergency after business hours (8:00 am – 5:00 pm, weekends and holidays), call 303-265-7949, option 4.
Eye on Water Account Activiation Instructions
The Eye on Water program helps customers monitor their water consumption and detect water leaks. Click here to view instructions for setting up your Eye on Water account.
Request a Final Reading
Click here to request a final billing. Confirmation of receipt of final billing request will be sent within one business day.
Request for Increased Water Budget due to Household Population Adjustment
Click here for the Request for Increased Water Budget Due to Household Population Adjustment Form.
Resources
For detailed Douglas County information regarding your property’s taxes and other pertinent information, please visit the Douglas County Assessor.
If you are digging in Northern Douglas County or the area vicinity, please visit the Utility Notification Center of Colorado website, or dial 811 to request utility locates.
Northern Douglas County Water and Sanitation purchases its water from Centennial Water and Sanitation. For information regarding treatment, conservation and many more items, please visit the Centennial Water and Sanitation District website.